Features
Plate and Grills
Made form rust resistant enamelled cast iron
Hotplate size 18.6cm²
Grill size 13.1cm² x2
Stainless steel Elevated cooking/warming rack rack dimensions 5.8cm² x 2
BURNERS
GREASE & OIL MANAGEMENT
DIMENSIONS
Total height (with lid closed) (mm) 1284
Total height (with lid open) (mm) 1652
Total height (mm) 1652
Total width (mm) 1602
Total depth (mm) 708
Total cooking area (cm2) 3740
Shipping is FREE for all orders within Canada—no hidden fees, no extra charges, just simple and straightforward.
For detailed information, check out our full Shipping Policy.
Order Confirmation
Once you place an order, you'll receive an email confirming we’ve received it. If your item is in stock, we'll process the payment and prepare your order for shipment within 5 business days. If it’s unavailable, we’ll notify you promptly.
Order Shipment
In-stock items ship within 3 business days after payment is processed. You'll receive a shipping confirmation email with tracking details. If you don’t get this email within 4 business days, contact us at info@intocooking.ca.
International Orders
Our products are designed for the Canadian market (120v electrical system) and certified to Canadian standards. International shipping is available—request a custom shipping quote for accurate pricing.
Damages
Inspect your items upon arrival. If damaged, document with photos and email info@intocooking.ca. Visit our Refund Policy to submit a return claim.
We understand that sometimes a product may not meet your expectations. That’s why we offer a 30-Day Return Policy for most items.
If you'd like to return a product within 30 days of receipt, email us at info@intocooking.ca with your order number for return instructions.
For detailed terms, visit our full Refund Policy.
Key Points:
Customer Responsibility: Return shipping costs are covered by the customer.
Condition: Items must be in "Like New" condition with all original packaging and accessories. Products showing wear or use will not be eligible for a refund.
Refund Process: Once the returned items are inspected at our warehouse, we'll notify you and process your refund.
Damaged Items
If your item arrives damaged, take photos immediately and email info@intocooking.ca on the day of delivery. We'll handle return shipping for defective, damaged, or incorrect merchandise.
Cancellations
Cancel before shipment for a full refund.
Orders canceled after shipment will follow the return policy and be subject to return shipping costs.
Please note: Certain products, such as certified pre-owned or used items, are not eligible for returns. Additional exclusions may be noted in specific product descriptions.
For more information, see our FAQ.
We get it. You've got a lot of choice when it comes to online retailers. Here's why we think you should shop with us at intoCooking.
But first, you should definitely hear from our customers here.
Business Name: INTOCOOKING INC.
Trade Name: intoCooking
Phone: 1 (888) 583-3477
Email: info@intocooking.ca
Post: 6271 Genoa Bay Rd, Duncan, B.C. V9L 5Y4
Hours of Operation: (Monday-Saturday, 9am-6pm PST)
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