Shipping is FREE for all orders within Canada—no hidden fees, no extra charges, just simple and straightforward.
For detailed information, check out our full Shipping Policy.
Order Confirmation
Once you place an order, you'll receive an email confirming we’ve received it. If your item is in stock, we'll process the payment and prepare your order for shipment within 5 business days. If it’s unavailable, we’ll notify you promptly.
Order Shipment
In-stock items ship within 3 business days after payment is processed. You'll receive a shipping confirmation email with tracking details. If you don’t get this email within 4 business days, contact us at info@intocooking.ca.
International Orders
Our products are designed for the Canadian market (120v electrical system) and certified to Canadian standards. International shipping is available—request a custom shipping quote for accurate pricing.
Damages
Inspect your items upon arrival. If damaged, document with photos and email info@intocooking.ca. Visit our Refund Policy to submit a return claim.
